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R & R COMMUNICATIONS, INC. 302-475-1351

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REPAIRS AND POLICY
*A NOTE TO ALL OUR CUSTOMERS*

PLEASE READ!!

OUR REPAIR TIME IS RUNNING ABOUT 3 MONTHS. This is a estimated time.
We Are Sorry For This Delay Time But We Have Many Repairs Coming In Every Day.
We Are Doing The Best We Can Under The Circumstances. Some Repairs Take Much Longer Than We Sometimes Anticipate.
Our Intention Is To Provide You With The Best Repair Service On Your Equipment By Taking The Extra Time To Make Sure Your Repair
Leaves Here In Perfect Working Condition. We Will Not Sacrifice The Time It Takes To Make This Possible.
TRAMS have a longer turn around time.
We stock most parts, but sometimes when we need to order a part for your repair, the repair may take longer than anticipated,
this also applies to units that have been butchered.
REPAIRS ARE GENERALLY DONE IN NUMERICAL ORDER,
But occasionally, due to certain circumstances, we will take repairs out of sequence.
We try to to repair our warrantees ahead of time, as this is one perk that we offer if the radio was purchased from us.
If you ship your repair to us, please fill out a REPAIR REQUEST FORM.
This will help expedite your repair. THIS IS MOST IMPORTANT.
Please Click Here To Read Repair Notice!!

PLEASE REQUEST A REPAIR TICKET NUMBER
This is the only way we can identify your equipment.
If you phone us about the status of your repair we will need this ticket number for identification.
Your name, equipment make, model, the date that you sent it in, are NOT sufficient. This also applies for walk-in repairs.
When your repair is completed you will be notified VIA Post Card as to the completion date and cost of your repair.
For people who ship their equipment to us, we will notify you by E-mail, telephone or post card.
You will have 20 days to pick up your repair from the notification date on the Post Card.
If, for any reason, you can not pick up your equipment please call and notify us so we can make arrangements. E-mails NOT Accepted!
After the 20 day limit the repair will be sold for the total repair cost, not the equipment's value.

If there is financial hardship, please inform us ASAP, so we can make arrangements for a payment schedule.
PLEASE CHECK OUT OUR REPAIR DEPARTMENT (click here)

Ticket No	Make	Model	Date Rcvd.	Date Comp	Price	Notes
28922	Johnson	124-M	10-19-15
28955	Galaxy	DX66V	11-28-15
28980	Cobra	Cam 89	12-28-15	02-03-20	$152.50	*
28993	Cobra	29LCD	01-14-16
28995	Cobra	29LXLCD	01-14-16
29041	Cobra	29WXNWST	02-15-16
29042	Galaxy	DX95T	02-15-16
29116	D & A	Raider	04-29-16
29133	Astron	RS20M	05-16-16
29150	Cobra	29LTDCH	06-02-16
29239	Galaxy	DX88HL	10-01-16
29330	Messigner	1KW	03-01-17
29336	Texas Ranger	TR696F	03-15-17
Ticket No	Make	Model	Date Rcvd	Date Comp	Price	Notes
29398	General	Lee	07-08-17
29409	Dak	X	07-02-17			NFG *
29466	D & A	Phantom	11-13-17
29467	Browning	MKIII	11-16-17
29470	Sidewinder	M-10	12-02-17
29471	Cobra	29LTDBT	12-04-17
29473	Ranger	RHF-618	12-13-17
29491	Texas Star	DX350HDV	02-28-18
29522	Ranger	6300F	05-26-18	07-21-20	$165.00	*
29545	Texas Star	DX500V	07-26-18
29546	Cobra	29LXCamo	07-27-18
29547	Cobra	29LXLE	07-27-18
Ticket No	Make	Model	Date Rcvd	Date Comp	Price	Notes
29575	Connex	4600Turbo	10-12-18
29587	Siltronix	1011D	11-19-18
29589	Dak	IV	11-23-18
29614	Cobra	29LTDCH	01-11-19	01-10-20	$46.00	*
29621	Uniden	Grant	01-25-19
29624	Yaesu	FT1000MP	02-08-19
29658	Realistic	TRC495	04-19-19
29698	Texas Ranger	TR296FDX	06-24-19
29712	Galaxy	DX949	07-22-19
29729	Tram	D201A	08-26-19
Ticket No	Make	Model	Date Rcvd	Date Comp	Price	Notes
29730	Drake	MSR-2	08-28-19
29743	Ranger	6300F	09-21-19
29747	Galaxy	DX47HP	10-02-19
29752	Stryker	955HPC	10-07-19
29755	Browning	MKIII	10-11-19
29766	Galaxy	DX949	10-26-19
29767	Ranger	63FFC4	10-26-19
29769	Astatic	SE+	10-31-19
-------	------------------------	------------------------	----------------	--------------	------------------	-----------------------------------------------
39780	Galaxy	DX44V	12-04-19
39782	Cobra	29LTD	12-04-19
39789	Galaxy	DX2517	12-09-19
39801	Cobra	29LTD	01-03-20
39813	Tram	D201	01-29-19
39823	General	Longstreet	02-15-20
39824	Galaxy	DX33HML	02-15-20
39829	Magnum	S9 Nitro	02-28-20
Ticket No	Make	Model	Date Rcvd	Date Comp	Price	Notes
39858	President	HR2510	04-24-20
39866	Connex	CX366CE	05-13-20
39867	Uniden	GrantXL	05-14-20	09-03-20	$79.00
39868	Cobra	148GTL	05-14-20
39879	CPI	FC70	05-23-20	09-03-20	$8.00	NFG
39881	Uniden	Washington	05-27-20	08-12-20	$135.00	*
39882	Dave Made	M400	05-27-20
39883	President	HR2510	05-28-20
39884	Cobra	148GTLF	05-28-20
39885	Cobra	21GTL	05-28-20	08-13-20	$10.00	NFG *
39886	Galaxy	DX959	05-28-20
39887	Tram	D42	05-28-20
39888	Top Gun	Quad 5	05-28-20
39891	Galaxt	DX98VHP	06-05-20
39892	Uniden	HP2	06-05-20
Ticket No	Make	Model	Date Rcvd	Date Comp	Price	Notes
39903	Connex	CX3400HP	06-15-20
39906	Texas Ranger	TR696	06-19-20
39907	Galaxy	DX2547	06-19-20
39908	Cobra	29LXLCD	06-19-20
39909	Galaxy	SSB ECHO	06-24-20
39914	Ranger	2990	07-02-20
39915	Colt	Black Shadow SSB	07-03-20
39916	Stryker	SR440HP	07-03-20
Ticket No	Make	Model	Date Rcvd	Date Comp	Price	Notes
39919	Gold Eagle	300	07-08-20
39922	Stryker	SR490HP	07-11-20
39924	Astron	RS70M	07-11-20
39925	Astron	RS35M	07-11-20
39926	Fat Boy	XT40012	07-13-20
39927	Tram	D201A	07-15-20
39928	Galaxy	DX959	07-15-20
39929	Texas Ranger	TR696SSB	07-16-20
39930	Uniden	PC68XL	07-16-20
39933	Cobra	148GTL	07-17-20
39938	Astatic	Black Special	07-22-20
Ticket No	Make	Model	Date Rcvd	Date Comp	Price	Notes
39944	Texas Star	350HDV	07-25-20
39945	Turner	+2	07-27-20
39946	Astatic	TUP9D104	07-27-20
39947	Gold Hook	2 Pill Mobile	07-31-20
39950	Cobra	29LTD	08-01-20	08-19-20	$55.00	*
39951	Cobra	29 Plus	08-01-20
39952	Realistic	Pro2001	08-03-20
39955	Galaxy	DX33HML	08-06-20
39956	Galaxy	DX919	08-19-20
39957	Cobra	29LTD DJR	08-19-20
39958	Cobra	148FGTL	08-21-20	09-14-20	$115.00
Ticket No	Make	Model	Date Rcvd	Date Comp	Price	Notes
39963	Galaxy	DX44V	08-22-20
39964	Telex/JMR	CB73/40	08-22-20
39966	ARF	2001	08-26-20
39969	Cobra	29LX	09-05-20
39970	Galaxy	DX959	09-19-20	09-24-20	$91.00
39971	General	Lee	09-19-20
39972	Galaxy	DX66V	09-21-20
39973	President	Dwight D	09-21-20
39974	Cobra	142GTL	09-23-20
39975	General	Lee	09-24-20
39976	Galaxy	DX33HP2	09-25-20		$145.00
39977	Cobra	2000GTL	09-25-20
39978	President	Washington	09-25-20
39979	Uniden	Washington	09-25-20
39980	Cobra	148GTL	09-25-20
39981	President	Jackson	09-26-20
39982	Cobra	148GTL	09-28-20